Kizuna
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    Case Study

    How Kizuna Built A Secure Care Platform From Day One

    A secure, enterprise-grade foundation for a two-sided caregiving marketplace, built to handle sensitive data and rapid growth from day one.

    Type

    Two-Sided Marketplace Platform

    Platform

    Web, Mobile

    Industry

    Healthcare Technology, Caregiving

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    Key Results

    Impact from day one.

    100×

    user growth ready infrastructure, without needing to re-architect

    40%

    faster feature development with smoother onboarding for new developers

    $500K+

    in avoided costs from potential breaches and platform rebuilds

    0

    security incidents or downtime in the first 18 months

    The Challenge

    Speed vs. stability.

    When Kizuna's founders started building their platform, they faced a common healthcare startup challenge: speed vs. stability. Many startups rush to launch with quick fixes, WordPress plugins, or basic frameworks, but the costs pile up fast:

    Security breaches leading to compliance issues

    The platform crashes under growing traffic

    Expensive rewrites that delay growth by months

    Kizuna wanted to avoid these traps by building a platform with strong foundations from day one.

    Our Approach

    The Solution

    Better Software partnered with Kizuna to deliver a product development approach that balanced speed and scalability with an architecture that would support growth without constant firefighting.

    01

    Security-first foundation

    to meet healthcare data standards and avoid costly breaches

    02

    Scalable architecture

    that could handle rapid user growth without performance issues

    03

    Streamlined developer onboarding

    to accelerate feature delivery

    04

    Environment isolation and automated processes

    to reduce deployment risks and increase reliability

    "The items were delivered on top, and any issues that arose were quickly addressed."

    Tommy Kranwinkle

    Co-Founder, Kizuna

    Takeaways

    Lessons for other founders

    01

    Good foundations are not over-engineering; they're business insurance.

    02

    Focus on growth-ready, secure systems early to avoid technical debt that slows growth.

    03

    Expect your investment in strong foundations to pay back within 6–8 months through faster delivery, fewer outages, and long-term savings.

    Work With Us

    Need a team that builds like this?

    We help founders go from idea to production-ready product, with the same engineering rigor we write about. 30 minutes with our founder will give you a clear next step.

    Start Building the Right Product
    Better Software

    Better Software is a product engineering company, part of Better. We help founders ship MVPs, scale products, and build engineering teams.

    GoodFirms
    5.0
    Clutch
    4.9

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