Industries · Fintech · Lending

    Lending software development for lenders and loan servicers

    A borrower needs to understand what happens next, and the team needs a clear account of the application or loan. We build around the information, follow-up and approvals needed to move work forward, with the business defining its lending and servicing rules.

    Talk through your lending workflow

    30 minutes with Jai, our founder. No sales pitch.

    Where work gets held up

    Where lending operations get held up

    • A borrower is waiting for the next step. The team needs to see what is missing and who is following up.

    • A customer questions a balance. The service team needs an explanation they can trace to the records.

    • A loan was boarded with an exception nobody caught, and it surfaces later in servicing.

    • An ACH return arrives after the month was reconciled, and the closed month has to be reopened.

    What we build

    What we build for lenders and loan servicers

    AreaWhat the software does
    Application handoffsShows each application's missing documents, owner and next step, so a borrower gets a clear answer.
    Document trackingRecords which documents arrived, which are pending and which failed review.
    Loan boardingCatches exceptions at boarding, before they reach servicing.
    Servicing tasksPayments, escrow, statements and borrower questions answered from the records.
    Payments and returnsTracks ACH returns and the reconciliations they reopen.
    ReportingNumbers a team can trace to the source records, the relevant rules and subsequent adjustments.

    Requirements

    Regulations your lending software has to respect

    These are the rules that typically shape lending software in the United States. This is not legal advice, and we make no claim of compliance on anyone's behalf. Your legal and compliance teams decide how each rule applies; we build so their decisions are enforced and traceable.

    • Disclosures and terms

      Truth in Lending Act (Regulation Z).

    • Fair lending

      Equal Credit Opportunity Act (Regulation B), and the Home Mortgage Disclosure Act (Regulation C) for covered mortgage lenders.

    • Mortgage servicing

      Real Estate Settlement Procedures Act (Regulation X), including escrow.

    • Credit data

      Fair Credit Reporting Act.

    • Collections

      Fair Debt Collection Practices Act, where it applies.

    • Payments

      Nacha Operating Rules for ACH.

    • Privacy

      Gramm-Leach-Bliley Act.

    • State licensing

      State rules, which vary by product and state.

    The timeline depends on the workflow, applicable requirements and who must review it. We identify those dependencies with your legal, compliance and operations teams before committing to scope. External approvals remain dependencies in the plan.

    Selected finance work

    Lending and fintech platform work we have done

    • Valon

      Embedded engineers working inside the team on a mortgage servicing platform, including standing up a new business line alongside it.

    • A high-growth fintech platform

      Senior engineers, architects and QA specialists embedded through a team augmentation model: a domain-driven structure of 290+ modules, end-to-end TypeScript and Python typing, and 7,500+ automated tests.

      Read the fintech platform case study
    The quality of work they deliver is very impressive and a step above their peers.

    Jonathan Hsu

    CTO · Valon

    Embedded engineering on a mortgage servicing platform

    Engagement

    How we work with lending teams, and what it costs

    One product manager covering design and two engineers, with founder architecture oversight during the first few months. We work on a monthly basis rather than fixed-bid projects.

    Our typical starting pod is around $15,000/month (USD). This is a typical monthly budget, not a fixed price for the entire build. Final pricing depends on team allocation and scope.

    Frequently Asked Questions

    What is lending software?

    Lending software is the set of systems a lender or servicer uses to take an application through approval, board the loan and service it: payments, escrow, statements and borrower questions. We build the workflow, reporting or integration a business needs around the platforms it already runs, with the business defining its own lending and servicing rules.

    What is loan servicing software?

    Loan servicing software manages a loan after it is boarded: collecting payments, handling escrow, producing statements and answering borrower questions from the records. Our servicing work includes embedded engineers working inside Valon's team on a mortgage servicing platform.

    What is loan management software?

    Loan management software tracks loans from application through repayment. Before recommending a custom build, we compare the workflow against the platforms you already use, including configuration and integration options, and check data access and vendor restrictions. A custom build needs a clear benefit worth its development and ongoing maintenance.

    Talk through your lending workflow

    30 minutes with Jai, our founder. No sales pitch.

    Better Software

    Better Software is a product engineering company, part of Better. We build software for owners and founders who already understand the problem.

    GoodFirms
    5.0
    Clutch
    4.9

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